Terms of Service*
Appointment Confirmation, Cancellation/Missed Appointments, & Start Time
Confidentiality
Contract Requirement
Disruption of Services
Fees & Payments
Guarantee
* Terms subject to change without notice.
- Cancellation of a scheduled appointment with less than 24 hours’ notice or no-show subjects the Client to a $25 fee for consultations and $50 fee for organizing sessions, which may be waived at the discretion of LiveMore Organized. Repeat cancellations will result in a disruption of services.
- Hands-on decluttering and organizing sessions begin at the scheduled time, regardless if the Client is delayed.
Confidentiality
- The client recognizes that entering into this contract with Organizer means that Organizer may be in contact with personal items and information. The organizer agrees not to divulge any of this information and to maintain the highest standards of confidentiality and respect for the Client’s possessions and home. LiveMore Organized follows the written Code of Ethics, provided by Professional Organizers of Canada.
Contract Requirement
- A signed contract is required prior to the start of any organizing project. In some circumstances, LiveMore Organized may request a deposit or a retainer before confirming appointments or providing services.
Disruption of Services
- LiveMore Organized reserves the right to terminate the contract if the Client repeatedly cancels/changes appointments or engages in disruptive, threatening, or violent behavior. Disruptive is defined as hindering LiveMore Organized from carrying out their professional duties, and may include yelling, verbal abuse, and refusing reasonable requests. Threatening is defined as physical actions short of contact, general oral or written threats to people or property, and implicit threats. Violent is defined as physical assault directed at people or property.
- LiveMore Organized reserves the right to issue refunds in the event of disruption of services.
Fees & Payments
- LiveMore Organized will decide independently and communicate to the Client in advance the fees and expenses, and will charge fees and expenses which we deem reasonable, legitimate, and commensurate with our experience, the services we deliver, and the responsibility we accept.
- LiveMore Organized reserves the right to charge different rates for working in any conditions we deem dangerous or hazardous based on the assessment.
- LiveMore Organized accepts payment by cash, check, and bank e-Transfer at this time. There will be a charge of $45 for any check returned for insufficient funds or any bank draft item that is not payable for any reason, as well as additional collection and/or legal fees to compensate for overdraft charges and unpaid account balances.
- Full payment is due at the end of each calendar day.
Guarantee
- LiveMore Organized stands by their work and offers a money back guarantee. If the Client is unsatisfied with work completed, LiveMore Organized will refund the full price of service within seven (7) days of the completion of any work session.
* Terms subject to change without notice.
LiveMore Organized. All rights reserved. 2015-2016